#7119 Emergency Telephone Consultation Center in the TFD ・ Tokyo EMS Guide
#7119Emergency Telephone Consultation Center
The Tokyo Metropolitan Government has introduced the Emergency Telephone Consultation Center in the TFD as the contact place to assist residents who got sick or injured but are not sure if they should call an ambulance or go to the hospital on their own. The emergency telephone consultation team consisting of physicians, nurses and former EMT’s is stationed there around the clock to respond to callers’ inquiries.
Tokyo EMS Guide
The Tokyo EMS Guide gives you advice on if illnesses/injuries are urgent, if seeing a doctor is necessary, when to see a doctor and which clinical branch to visit by answering questions based on your conditions.
Since April in 2012, we have provided it as a booklet and on the TFD Website. (The Tokyo EMS Guide is made by the EMS Consultation Operation Group, the EMS Committee of the Tokyo Medical Association and supervised by the Japanese Association for Acute Medicine (JAAM).)
Activities of Emergency Telephone Consultation Center in 2021
Tokyo EMS Guide (English, web ver.) URL for PCs and smartphones
The Tokyo EMS Guide has been available on the TFD’s website since March 2018 as a safety and security tool for the foreigners in Tokyo. It helps the users to determine if their illness or injury is emergent.
Tokyo EMS Guide (English, web ver.) URL for PCs and smartphoneshttps://www.tfd.metro.Tokyo.lg.jp/hp-kyuuimuka/en_guide/main/index.html
The Steering Council of Emergency Telephone Consultation Center in the TFD
- To ensure smooth and accurate management
- To guarantee the medical quality of the Center’s consultation services
To ensure smooth and accurate management
- Tokyo Fire Department and Tokyo Medical Association and Bureau of Social Welfare & Public Health,
TMG and EMS Doctors
Certificate for the Hospitals Supporting the Emergency Telephone Consultation Center in the TFD
Each hospital belonging to the Tokyo Medical Association is sending the physicians as a part-time member of the consultation team, and such hospitals are given a certificate by Fire Chief to indicate its contribution to the Center’s activities. The certificate is posted in the hospital building.