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東京消防庁

東京消防庁 > 安心・安全 > 救急アドバイス > EMERGENCY MEDICAL SERVICES [EMS] IN TOKYO > Message from the TFD

Message from the TFD

Appropriate Use of Ambulance Services)

In 2022, the frequency of ambulance responses was once every 36 seconds with nine minutes and 43 seconds needed on average before EMS members’ arrival on the scene.
Increased ambulance runs prolong the arrival, causing the risk of inevitably leaving people unsaved.

In order to properly assist citizens who are in need of the ambulance service, the TFD focuses its efforts on calling on citizens to keep good manners for the proper EMS use and promoting the use of the Tokyo Private Ambulance Call Center, which provides hospital information and advises on the access to hospitals by its own website.

Ambulances Responded:illust

TOPICFirst Aid Advice (Oral instructions)

On receiving an 1-1-9 call, a Command and Control Center dispatcher or an ambulance unit member may tell the bystander what to do for the patient before the arrival of the ambulance. (Oral instructions)

Compared with the case of no treatment given on the scene, by-stander-initiated first aid can raise the “survival rate after one month” by about three times in 2022.

<<Live119>>
 In addition to the oral instructions only taken by talk, the Command and Control Center has introduced the "Live 119" service using the live transmission function of smartphones. The live visual information enables an operator to understand patients' condition and to give effective oral instructions to bystanders.

Live 119
Details Here

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