Certified Private Non-emergency Ambulance Service Operators
Instruction to Private Ambulance Service Operators
To ensure safety and convenience of the users, the TFD enacted the Act Concerning the Private Ambulance Service Operators Certified by the Tokyo Fire Department, according to which private ambulance service operators are certified by the TFD. Following the Act, the TFD ensures the quality of the certified operators through holding seminars for the drivers, vehicle inspection etc.
The TFD also concluded an agreement with the Tokyo Private EMS Call Center Steering Council on the guideline concerning the patient transport service in emergencies, to make up for the shortage of ambulances in large scale, mass casualty incidents.
Private Ambulance Service Operators
The private sector ambulances transport non-emergency people, help patients enter or leave the hospital, and also help them go to hospital on a regular basis.



I’m okay, but …
I want the car!
What if you are not badly hurt, but want a transportation service to the hospital? Call the Tokyo Private Ambulance Call Center for an ambulance or first aider-driven “Support Cab” taxi.

Tokyo Private Ambulance Call Center
0570-039-099
Opening Hours (Mon. - Fri.): 9:00 a.m. - 5:00 p.m. (by operator)
Other Hours/Days: Recorded voice guidance takes your call.